How an import works with us
From your first sentence to the unloaded goods there are six steps. For items we hold in stock, the middle four fall away.
- 1
Enquiry
You tell us what you need. Quantity, dimensions, date. A sketch is enough, and if you are not sure yet, give us an estimate.
- 2
Quote
We ask the factories we know and calculate your price. The quote states what it covers.
- 3
Sample and drawing
Before the series we settle the specification. With a drawing, a data sheet or a sample, depending on the product.
- 4
Production with inspection
While it is being made, Jing He is in the factory. She arrives unannounced and sees production as it runs.
- 5
Freight and customs
We book the container, prepare the documents and file the customs declaration. You do not need anyone else for it.
- 6
Delivery
The goods arrive at the address you give us, building sites included.
Jing He goes and looks
Jing He, called Yuki in the company, is on our payroll and works in China.
She is not an inspection agency you book for an appointment and that sends a report afterwards, but a member of staff who answers to us.
Nothing is announced. If she finds something wrong, it can still be changed while the series is running. Once the goods are in the container it gets expensive.
What she watches for depends on the goods. A container house raises different questions than a light fitting. Ask us about your product before you order.
Medical equipment is also assessed medically
Devices in the medical equipment category are also looked at by someone who can judge them medically before we offer them. Commercial judgement is not enough for that.
That is Dr. med. Volker Wenzel Eissing.
When we have the goods in stock
Then steps two to five fall away. You order, we ship. The product page says which case applies and how long it takes.
How long a step takes depends on the goods and the factory. We name a delivery time once the factory has confirmed it.